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How to Unlock Frost in Mortal Kombat 11 for Free

How to Unlock Frost in Mortal Kombat 11 for Free

Complete Story Mode Chapter 4, Fire & Ice, to unlock Frost for free in MK11. Either Sub-Zero or Scorpion works; here are the exact steps.
Carlos Leiva · Updated: 9 Sep 2026, 21:45 · Published: 9 Aug 2026, 18:53

To unlock Frost for free in Mortal Kombat 11, complete Chapter 4, Fire & Ice, in Part 1 of Story Mode. You can play as either Scorpion or Sub-Zero, and you do not need to finish the entire campaign.

Frost will be added automatically to the character-selection screen after the chapter is completed. No Kombat Pack, Time Krystals or additional purchase is required.

How to unlock Frost in Mortal Kombat 11
Free unlock requirementComplete Chapter 4 of Story Mode
Chapter nameFire & Ice
Story sectionPart 1, the original MK11 campaign
Required characterEither Scorpion or Sub-Zero
Entire Story Mode required?No
Purchase required?No
PlatformsPS4, PS5, Xbox One, Xbox Series X|S, Nintendo Switch and PC

How to unlock Frost for free

Follow these steps to add Frost to your roster without spending any money:

  1. Open Mortal Kombat 11 and select Konquer from the main menu.
  2. Enter Story and select Part 1, which is the original Mortal Kombat 11 campaign rather than the Aftermath story.
  3. Progress through the campaign until you reach Chapter 4: Fire & Ice.
  4. Complete all four fights in the chapter. You will be allowed to play as either Scorpion or Sub-Zero.
  5. Allow the chapter-ending sequence and reward notification to finish so that the game can save your progress.
  6. Return to the character-selection screen. Frost will now be available in the roster.

If you are starting Story Mode from the beginning, you must first complete Chapters 1, 2 and 3. You can stop after Chapter 4 if your only objective is to unlock Frost.

Do you need to choose Sub-Zero or Scorpion?

Either Scorpion or Sub-Zero can be used to unlock Frost. Completing Chapter 4 is the requirement that matters; Sub-Zero is not required.

WB Games confirms that you can play as either fighter throughout the chapter. Your choice only changes which character you control during each encounter and does not affect the unlock.

How to unlock Frost if you already reached Chapter 4

You do not need to restart Story Mode. If Chapter 4 is available through Chapter Select, replay Fire & Ice and complete the chapter through its ending.

  1. Enter Konquer from the main menu.
  2. Select Story and open Part 1.
  3. Use Chapter Select to choose Chapter 4, Fire & Ice.
  4. Complete the chapter and wait for the game to save the result.

If Chapter 4 is already marked as completed and Frost appears on your character-selection screen, no replay is necessary.

Can you buy Frost instead?

Frost can also be offered as a paid instant-access add-on on digital storefronts. Buying it unlocks her without completing Story Mode, but this purchase is entirely optional.

Frost is a base-roster character, not a Kombat Pack fighter. She can always be earned through Chapter 4, so purchasing the instant unlock provides convenience rather than exclusive content.

The free Story Mode method also applies to Mortal Kombat 11 Ultimate. If Frost is still locked in Ultimate, complete Fire & Ice or install the optional instant-access add-on if you already own it.

What to do if Frost is still locked

If you completed the story requirement but Frost has not appeared, check the following:

  • Make sure you completed Part 1: the required chapter belongs to the original MK11 story, not the Aftermath campaign.
  • Finish the entire chapter: winning only one of its fights is not sufficient. Chapter 4 must be marked as completed.
  • Wait for the save to finish: do not close the game immediately after the final fight or return to the main menu before the chapter result is recorded.
  • Connect to the game servers: return to the main menu while online and wait for your profile to synchronize before checking the roster again.
  • Check Kombat Kard > Notifications: if a pending Story Mode reward appears, claim it and then return to character select.
  • Restart the game: close and reopen MK11 after confirming that Chapter 4 is complete.
  • Install the latest update: make sure the game is fully installed and updated on your platform.
  • Check purchased content: if you bought the instant-access add-on, confirm that it has been downloaded and installed rather than merely purchased.
  • Replay Chapter 4 as a last resort: use Chapter Select and complete Fire & Ice again if the reward still has not registered.

You do not need to open Krypt chests, complete Towers of Time, play online matches or spend Time Krystals to unlock her.

Where can you use Frost after unlocking her?

Once unlocked, Frost becomes available from the normal character-selection screen in modes such as:

  • Local fights.
  • Practice Mode.
  • Fatality Training.
  • Klassic Towers.
  • Towers of Time.
  • Online matches.
  • Kustomize.

Unlocking the fighter does not automatically provide every Frost skin, gear piece, Brutality or cosmetic reward. Those items have their own requirements and can be earned through the relevant game modes.

Frost Fatalities and Friendship

After adding her to the roster, you can consult our direct guides to learn all her finishing moves:

  • Frost Fatalities: Ice Sculpture and The Cyber Initiative, including their required ranges and inputs for PlayStation, Xbox and Nintendo Switch.
  • Frost Friendship: the complete input for Frost-Capades.
  • Frost Stage Fatality: the universal and platform-specific input for performing it in Dead Pool, Shaolin Trap Dungeon or Tournament.

If you are still learning the combat system, our Mortal Kombat 11 beginner guide explains the controls, universal button notation, Special Moves, Amplify, blocking and meter.

Who is Frost?

Frost made her series debut in Mortal Kombat: Deadly Alliance. She was trained by Sub-Zero as a member of the Lin Kuei but rejected her Grandmaster's peace with Scorpion and sought the power to surpass him.

In Mortal Kombat 11, Frost returns with a cybernetic body and a completely redesigned fighting style. She combines ice-based attacks with technological weapons and can detach her head to use it as part of several moves.

She is one of the 24 fighters included in the base roster and the only base-roster fighter who is initially locked.

Frost unlock FAQ

What chapter unlocks Frost in Mortal Kombat 11?

Frost is unlocked by completing Chapter 4, Fire & Ice, in Part 1 of Story Mode.

Do I need to complete the entire story?

No. Frost becomes available as soon as Chapter 4 is completed. You do not need to finish the remaining chapters.

Do I have to choose Sub-Zero for every fight?

No. You can play as either Sub-Zero or Scorpion. Completing the chapter is the requirement that unlocks Frost.

Can Frost be unlocked in Mortal Kombat 11 Ultimate?

Yes. The same method applies: complete Chapter 4 of Story Mode Part 1. Ultimate ownership does not change the free unlock requirement.

Can Frost be unlocked through the Krypt or Towers?

No. Krypt chests and Towers can provide cosmetics and other rewards, but they do not unlock Frost as a playable fighter.

Is Frost a DLC character?

Frost is the only base-roster fighter who is initially locked. Complete Chapter 4 for free or use the optional instant-access add-on where available. The remaining 23 base-game characters are available immediately, while Shao Kahn and the Kombat Pack and Aftermath fighters require ownership of their corresponding content.

Is the unlock method the same on every platform?

Yes. Completing Chapter 4 unlocks Frost on PlayStation, Xbox, Nintendo Switch and PC.

Is Frost the only free unlockable fighter?

Frost is the only base-roster fighter who must be unlocked through Story Mode. The remaining base characters are available immediately, while Shao Kahn and the Kombat Pack and Aftermath fighters require ownership of their corresponding content.

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